Hotel RFID contributes more and more to the hospitality industry recently. While the hospitality industry is striving to improve customer experience constantly and cost-effectively, Radio frequency—RFID is the best technology available for asset tracking and inventory management. It is not surprising that more and more hotels are adopting RFID solutions to optimize their guest experience, track and trace each item of their inventory, optimize maintenance and replacement, avoid theft and enhance security.

Hotel RFID Improves Customer Experiences

Improving customer experience is the core part of the hospitality industry’s daily operation. It starts from the moment of customer check-in, and ends with the customer check-out. How to deliver efficient and personalized service?

An RFID wristband or an RFID card associated with the database carrying the guest’s information, authorized with access to certain areas, is given to a guest for access to their room, swimming pool, waterpark, and fitness room by identifying their cards or bands on an RFID reader outside each entrance in seconds. While RFID wristbands are wearable and more convenient for carrying, especially for playing together with children while swimming or in waterparks, more and more hotels are deploying RFID silicone wristbands to replace RFID cards.

RFID Hospitality

Customers are free to roam and enjoy themselves in the hotel area with no need to carry room keys, money, or credit cards. They are able to purchase gifts products, food, or beverage with the RFID wristbands with credits established when check-in. The customers’ purchasing times for some food or retail product, access times, and staying hours at certain areas are valuable to hotels for analyzing the customers’ consumption references, adjusting the food types, replacing the retail products with hot selling ones, adding more playing machines customers like more. In this way, the hotel is able to

anticipate guests’ wants and needs with high certainty, adjust the marketing strategy accordingly, and enhance the guest experience accordingly.

Hotel RFID Helps with Asset Tracking and Inventory Management

Each hotel has a large number of assets to take care of, especially luxury hotels, which have many valuable assets and inventories. It is time and labor costs to manage these assets. It is difficult to trace them back once with theft. By deploying RFID technology, and applying each asset with an electronic tag of a unique ID number, it is convenient to locate each item efficiently.

Hotels are using large quantities of bedsheets and towels daily. To attach a linen laundry tag to each piece of linen item, the hotel can scan hundreds of linens in one cart in seconds, pass them out, and in data to the database for daily management.

It is easy to understand how many quantities are in stock, how many quantities are in laundry shops under cleaning, which towels and bedsheets are sent back to which warehouse, etc. In this way, it saves time to communicate

with laundry shops, no mistake in paying the laundry cost, clearly and quickly replace the ones closing to their lifespan time.